Legal

Terms of Service

Last updated: November 15, 2026

1. The Service

OurLeads is a software-as-a-service (SaaS) subscription that gives businesses a system for managing sales and leads: lead assignment, duplicate blocking, quotations and sales orders, alerts and reports, plus automation and integration tools for channels such as WhatsApp, Messenger and Google Sheets. By using or subscribing to the service, you agree to these terms.

2. Accounts

The subscribing company is responsible for its users’ accounts, for keeping passwords confidential, and for all activity under its accounts. Registration information must be accurate.

3. Subscription & Payment

• The service is a monthly subscription that renews automatically on the same day each month until cancelled.
• Our order process is conducted by our online reseller Lemon Squeezy, the Merchant of Record for all our orders. Lemon Squeezy handles payments, invoicing, taxes and payment-related customer service.
• Prices are shown in US dollars; applicable taxes may be added depending on your country.
• If the subscription price changes, we will notify you in advance, and the new price applies from the first renewal after the notice.

4. Cancellation

You can cancel anytime from the subscription page or via the link in your payment receipt. Cancellation takes effect at the end of the paid billing period, and you keep access until then. See our Refund Policy for refund details.

5. Your Data

All data you enter into the system (customers, numbers, quotations, orders) belongs to you. We use it only to provide the service to you, and we never sell or share it. You can request a copy or deletion of your data at any time. See our Privacy Policy.

6. Acceptable Use

You may not use the service to send spam, for any unlawful activity, to attempt to breach or disrupt the system, or to collect personal data without consent. We may suspend any account that violates this.

7. Third-Party Services

Some features rely on external services such as WhatsApp, Facebook and Google. Your use of them is subject to their terms, and we are not responsible for any restrictions or bans they impose on your accounts.

8. Availability

We make every reasonable effort to keep the service running and take regular backups, but temporary interruptions may occur for maintenance or reasons beyond our control.

9. Limitation of Liability

The service is provided “as is”. To the extent permitted by law, our total liability for any claim will not exceed the amount you paid in the last 3 months, and we are not liable for lost profits or indirect damages.

10. Changes to These Terms

We may update these terms from time to time and will post the new date at the top of this page. Continuing to use the service after a change means you accept it.

11. Contact

For any questions about these terms, reach us through our contact form.