Legal

Refund Policy

Last updated: November 15, 2026

1. 14-Day Guarantee

If you subscribe for the first time and are not satisfied, you can request a full refund of your first payment within 14 days of the payment date — no reason required.

2. Monthly Renewals

Monthly renewal payments are non-refundable, except where required by law in your country. You can cancel anytime before renewal to avoid the next charge, and you keep access until the end of the paid period.

3. Duplicate or Mistaken Charges

If you were charged twice, or charged after cancelling, we refund the amount in full.

4. Custom Work

Any custom work agreed separately (such as a bot or a special integration) is priced, and its refund terms are defined, in its own quotation before work begins.

5. How to Request a Refund

Send your request through our contact form with the email you paid with, or use the link in your payment receipt. Refunds are processed by Lemon Squeezy (the Merchant of Record for our orders) to the original payment method and usually take 5–10 business days depending on your bank.